DSI and NexGen Solutions Merge: What This Means for You
We are excited to share important news that will enhance the service and support you receive from us. Design and Software International (DSI) and NexGen Solutions have merged to form a unified organization operating under the DSI brand.
What This Means for You
Enhanced Support and Expertise You now have access to a significantly expanded team of specialists across:
- CAM programming and post-processing
- Machine simulation and verification
- Additive manufacturing
- Data and lifecycle management
- Production-focused automation
- Robotics and advanced manufacturing workflows
Your Existing Relationships Stay Intact
There’s no change to the people or agreements you rely on. Your current points of contact remain available to you and will continue supporting your needs directly. All existing contracts, support agreements, and licensing will be honored without interruption. Any training credits, service packages, or partner programs you have in place will continue as planned. During the transition period, your usual phone numbers, email addresses, and support channels will remain fully active.
Expanded Service Offerings As a combined organization, you’ll benefit from:
- Faster response times with a larger team of experts available on-demand
- Broader technical capabilities spanning the entire digital manufacturing thread
- More training options including virtual, onsite, and customized curriculums
- Enhanced consulting services for process improvement and workflow optimization
- Custom automation solutions tailored to your specific machines and production requirements
Transition Timeline
Immediate (Now):
- All services continue without interruption
- Both DSI and NexGen support channels remain fully operational
- Your existing contacts are available as always
Next 90 Days:
- Gradual integration of systems and resources
- Introduction to expanded team members who can support your needs
- NexGen Solutions website remains active for reference and continuity
Ongoing:
- Unified DSI platform with enhanced capabilities
- Streamlined access to the full range of services and expertise
- Single point of contact for all your manufacturing software needs
Your Next Steps
There’s nothing you need to do right now, our teams are handling the transition to ensure everything continues smoothly..Â
If you have questions or would like to learn more about the expanded capabilities now available to you, please reach out to your account representative or contact us at:
- Email: contact@dsi-mfg.com or contact@nexgensolutions.com
- Website: dsi-mfg.com
Looking Ahead Together
This merger positions us to serve you better than ever before. Whether you need immediate troubleshooting support, advanced training, process consulting, or custom automation, you now have access to one of the most comprehensive manufacturing software services teams in North America.
We are committed to your success and excited about the enhanced support we can now provide. Thank you for your continued partnership.
Questions We Anticipate You May Have:
Q: Will my pricing change? A: All existing contracts and pricing agreements remain in effect through their current terms.
Q: Who do I call for support? A: Continue using your current support channels. All existing phone numbers and email addresses remain active.
Q: Will there be changes to my software licenses? A: No. All licenses, subscriptions, and entitlements continue without any changes.
Q: What if I was working with NexGen—do I need to do anything? A: No action needed. Your NexGen team is now part of DSI, and your services continue seamlessly.
Q: Can I access new services right away? A: Yes. Reach out to your account representative to discuss any additional capabilities you’d like to explore.
Q: Will training programs be affected? A: All scheduled training will proceed as planned. You’ll also gain access to additional training offerings from the combined team.
We appreciate your business and look forward to supporting your manufacturing success with our expanded capabilities.
Sincerely,
Jon Caliguri President, DSI
Matthew Salentine CEO, NexGen Solutions (now DSI)
For immediate assistance or questions, please contact your account representative or our support team at contact@nexgensolutions.com .