Join Our Team
It All Starts with Good People. Collaboration and partnership with our customers is the foundation of our success and we are always looking for more bright and innovative minds to continue our fast growth.
Email hr@nexgensolutions.com for application details (attach Resume in .pdf or .doc).
Who is NexGenCAM?
NexGenCAM assists companies in implementing new CAM and Robotics technologies to streamline product development and create better products. With headquarters in Port Washington, WI and locations across North America, we are the leading provider of Autodesk CAM software and other related solutions. We provide unparalleled sales, service, and support to our customers and hold them in the highest regard. We are a small business that is enthusiastic about our products and services because our customers stand behind them as well. Work for a company that has repeatedly been acknowledged for its growth and achievements! NexGenCAM is an equal opportunity employer.
3 Positions Available
Email hr@nexgensolutions.com for application details (attach Resume in .pdf or .doc).
Business Development Manager
Position: Business Development Manager
Reports to: East Sales Manager
Job Category: Strategic Outside Sales, Account Management
Location: Lives in Illinois or Wisconsin - Work from home or in Milwaukee office
Position Overview:
NexGenSolutions is the #1 industry provider of CAM, Simulation and Manufacturing solutions in North America. We have recently expanded to provide additional solution to Digitize the entire business of many Manufactures in our markets. We are today recruiting for a territory expansion position with an existing installed base of clients. The successful candidate will be a goal oriented hunter, who thrives in working with a team of like-minded, high-energy people. Providing skilled business development techniques to capture new logo, as well as expand existing clients, will also be a valuable component of this position. We invite you to explore our website and the Autodesk home page, to better understand our (Design thru Build business).
NexGenCAM is a rapidly growing and highly successful company repeatedly recognized for its achievements within the CNC manufacturing industry. NexGenCAM is Autodesk’s highest awarded reseller specializing in manufacturing supporting all of Autodesk’s CAD/CAM portfolio including Fusion 360, PowerMill, FeatureCAM, and PartMaker. There are opportunities to cross-specialize and collaborate within our teams at NexGenCAM. Here you will receive career growth opportunities, in a company that values its team members, their career paths, and truly has a culture of balance. We are looking for creative and successful team members that can work well within our team and contribute to its overall expertise.
Responsiblities:
- Actively identify, develop, direct and sell business opportunities, to drive significant growth. Primary assignment will be in the SAAS business model in manufacturing environments
- Work with a team of in-house Manufacturing Specialists, to best configure product and service solutions for specific client requirements in quotation or demonstration activities
- Qualify leads, provide quotations, and Maintain CRM (Salesforce) on project status, anticipated close date and next actions
- Participate/network at industry events, conferences, tradeshows, and associations.
- Effectively make technical presentations at events and via webinars.
- Travel 25-35% to meet with your prospects and customer base to foster business relationships and finalize sales agreements
- Collaborate with Product Management and Marketing on the planning and execution of Distributor marketing activities
- Work continuously with OEM partners to improve the demand forecasting and information sharing process.
- Have fun working with an award-winning, fast paced and expanding team in the SAAS business space!
Customer service is the foundation of our company’s success and although we segment tasks and duties, our teams are expected to put customers first when issues or problems arise. To achieve success in this area, we work as a team to get the right people involved to solve problems or provide opportunities. Prompt internal and external communication is the way that we meet and exceed customer’s expectations with exemplary service.
Benefits:
- Tight-knit team that enjoys working together and produces great results.
- Full benefits packages available for health and dental.
- Vacation, Paid Holidays, and Sick Days.
- 401K with a generous employer match.
- Professional development opportunities to grow your skills.
- Full training to fill this position for the right candidate.
- Flexible work schedule.
Applications Technical Support Specialist
Position: Applications Technical Support Specialist
Reports to: Technical Application Manager
Job Category: Technical Services, Manufacturing, CNC Programming
Location: US – Remote or in a NexGenCAM Office
Position Overview:
As an Applications Support Specialist with NexGenCAM you will leverage your existing manufacturing or applications support experience to assist our customers with CNC programming support using Autodesk’s elite manufacturing software solutions Fusion 360, PowerMill, FeatureCAM, and PartMaker. You will be responsible for maintaining a high level of customer service within the NexGenCAM support network which is the foundation of our company’s success. Primarily online via our support ticket system, Zoom meetings, or over the Phone.
This position is a perfect fit for those within the CNC manufacturing, engineering, or Software industry who thrive on problem-solving and helping others, all while advancing their knowledge and career.
NexGenCAM is a rapidly growing and highly successful company repeatedly recognized for its achievements within the CNC manufacturing industry. NexGenCAM is Autodesk’s highest awarded reseller specializing in manufacturing, supporting all of Autodesk’s CAD/CAM portfolio. Here at NexGenCAM, there are many opportunities to cross-specialize and collaborate within our teams. Here you will receive career growth opportunities, in a company that values its team members, their career paths, and truly has a culture of balance. We are looking for creative and successful team members that can work well within our team and contribute to our overall expertise.
Key Responsibilities:
- Work closely with the Applications Engineering team to solve problems or provide opportunities to further support and/or advance customer software needs.
- Be one of the first points of contact for our customers through our support network and help our customers resolve software-related issues through the technical applications team as well as the NexGenCAM knowledge base.
- Be responsive to customer needs, investigate, & escalate support issues to other AE Team members where necessary.
- Manage customer cases, calls, and other software-related tasks using Salesforce and Freshdesk.
- Develop and maintain technical expertise in various Autodesk software and related. applications with a learning mindset and continuous expansion of skills by attending classes and taking certifications with Autodesk.
- Assist the customer services and sales teams with recognizing market opportunities and recommend additional products and services to increase customer satisfaction.
- Contribute to technical department projects, objectives, and goals. Leverage software solutions to increase efficiency of the team.
- Maintaining records and writing reports where necessary on specific case studies or customer issues.
- Assist customers in the onboarding of Autodesk software and systems.
- Create knowledge-based content on repetitive support issues for future case resolution.
- Other duties within the scope of the Applications Technical Support Specialist job requirements.
Requirements:
- 1+ Years of experience with CAD/CAM software, or applicable education and training.
- +2 years of experience in a manufacturing environment such as a machine shop or Engineering firm. This can be substituted with a degree in business administration, information systems, computing studies, IT or any other related fields.
- Previous experience as an application support analyst or a similar role
- Interpersonal and communication skills
- Ability to stay on task and follow through with support duties
- Self-motivated, adaptive, and willing to learn
- Ability to diagnose and solve application issues
- CNC Programming experience in a CAM software is a plus but not a requirement for the position
Benefits:
- Tight-knit team that enjoys working together and produces great results.
- Full benefits packages available for health and dental.
- Vacation, Paid Holidays, and Sick Days.
- 401K with a generous employer match.
- Professional development opportunities to grow your skills.
- Full training to fill this position for the right candidate.
- Flexible work schedule.
NexGenSolutions Applications Technical Support Specialist.pdf
Application Engineer, CNC Milling 5th Axis & PowerMill Specialist
Position: Application Engineer, CNC Milling 5th Axis & PowerMill Specialist
Reports to: Technical Application Manager
Job Category: Technical Services, Manufacturing, CNC Programming
Location: US – Remote or in a NexGenCAM Office
Position Overview:
As an Applications Engineer, CNC Milling 5th Axis Powermill Specialist with NexGenCAM you will use your skills and expertise as a CNC Programmer, machinist, or tool maker to its fullest potential helping our customers advance their business through support, training, programming, and content creation using one of the industry’s top CNC Milling 5th axis CAM solutions Autodesk PowerMill.
In this position, you will expand and advance your career skills while working with our top-level Applications and Technology team. This position is a perfect fit for those within the manufacturing and engineering industry who thrive on problem-solving high-level technical issues surrounding CNC programming, and who are looking for a change of pace from the typical manufacturing environment.
NexGenCAM is a rapidly growing and highly successful company repeatedly recognized for its achievements within the CNC manufacturing industry. NexGenCAM is Autodesk’s highest awarded reseller specializing in manufacturing supporting all of Autodesk’s CAD/CAM portfolio including Fusion 360, PowerMill, FeatureCAM, and PartMaker. There are opportunities to cross-specialize and collaborate within our teams at NexGenCAM. Here you will receive career growth opportunities, in a company that values its team members, their career paths, and truly has a culture of balance. We are looking for creative and successful team members that can work well within our team and contribute to its overall expertise.
Key Responsibilities:
- Develop your knowledge of CAM software to become an expert trainer and content creator.
- Develop and maintain technical expertise in the software and related applications; with continuous expansion of skills by attending classes and taking certifications with Autodesk.
- Create written and video marketing content surrounding the software.
- Be a point of contact for support through emails and calls. Manage your support cases using our support ticketing system.
- Deliver software product demonstrations to potential customers and clients. Participate in pre-sales activities including customer calls, on-site visits, strategic planning, and customer support.
- Other duties within the scope of the applications engineer job requirements.
- Contribute to achieve key technical department projects, objectives, and goals. Leverage software solutions to increase efficiency of the team.
- Recognize market opportunities and recommend additional products and services to increase customer satisfaction.
Customer service is the foundation of our company’s success and although we segment tasks and duties, our teams are expected to put customers first when issues or problems arise. To achieve success in this area, we work as a team to get the right people involved to solve problems or provide opportunities. Prompt internal and external communication is the way that we meet and exceed customer’s expectations with exemplary service.
Requirements:
- 5 plus years minimum of combined experience programming/operating CNC machine tools including 5th Axis work.
- Proven knowledge of multiple manufacturing disciplines with a preference within 5-axis milling Head/Head, Table/Table, and/or Head/Table type machines.
- Experience with a high-level CAD/CAM software with a focus on 5th axis such as PowerMill, NX, Mastercam, Hypermill, and or Tebis. PowerMill experience is a plus.
- Industries knowledge in Aerospace, Medical, Mold and tooling, or heavy equipment manufacturing.
- Experience working in a team environment and with high-level engineering professionals.
- Experience with software and computing environments including, but not limited to, operating systems, networks, and PC hardware.
- Strong verbal and written communication skills (English).
- Self-starter with the ability to take initiative and accomplish tasks.
- Excellent problem detection and resolution skills, with high attention to detail.
- The ability to learn and adapt to evolving technology and manufacturing problems.
- Full understanding of the manufacturing shop floor, the systems and processes involved, and how to guide customers to be more successful.
Benefits:
- Tight-knit team that enjoys working together and produces great results.
- Full benefits packages available for health and dental.
- Vacation, Paid Holidays, and Sick Days.
- 401K with a generous employer match.
- Professional development opportunities to grow your skills.
- Full training to fill this position for the right candidate.
- Flexible work schedule.
Application Engineer, CNC Milling 5th Axis & PowerMill Specialist .pdf